In Nykvarn the driver is the customer

22. April 2018 11:17:11

At Ahola Transport’s optimisation centre in Nykvarn, south of Stockholm, two principles steer daily activities. Firstly, that everyone needs to feel included in the shared work, secondly, that the truck drivers are the actual customers. “Here, the truck drivers are the customers. They are the people we need to serve so that they, in turn, can get to their customers – factories, warehouses and shops – as quickly as possible,” says Site Manager Juha Kuronen at Ahola Transport’s load optimisation centre in Sweden’s Nykvarn.